Marketing and Selling on Internet
Marketing on the Internet involves online advertising
to reach out to potential customers. It requires
creativity like designing, development and technical
aspects like marketing and advertising. Affiliate
marketing, email marketing, search engine marketing
and interactive advertising are all different
facets of Internet marketing. It also includes
sales, public relations, information management
and customer service. Ever since the advent
of Internet, it is widely used for all kind
of purposes. Among the advantages of Internet,
some helps in doing business, shopping, etc,
from the comfort of the house. According to
a research, a quarter of the Internet users
shop online. It has also helped grow electronic
commerce and Internet marketing is a part of
electronic commerce.
Direct marketing techniques like radio and
television commercials, mails, and newsletters
are the inspirations for Internet marketing,
which involves direct response marketing strategies
and is rapidly growing. Business-to-business,
also known as B2B, and business-to-consumer,
also known as B2C, are the two business models
to which Internet marketing can be linked. B2C
companies were the first to start when Internet
marketing originated. They are companies that
sell directly to the customers. B2B companies
are meant to do business with each other.
Websites built for Internet marketing are slightly
different than others. There are peer-to-peer
modeled websites which are used to exchange
products and services between each other. Other
is name-your-price, where the customers have
to specify their price range that they can spend
and select products that fall in that price
range. Priceline.com is an example of such a
website. Amazon.com is a website which is based
on find-the-best-price model, where customers
can find the lowest prices. Last are online
auctions sites, where items are bid. Ebay.com
is an example.
The companies who use Internet marketing are
at an advantage. They don’t need to put
in huge amounts of energy and time in Internet
Marketing like other traditional methods. With
the help of only few resources national and
international markets can be reached. Because
of very low investment, even small businesses
are turning to online marketing. Websites and
blogs have been developed for this purpose.
Internet marketing is advantageous in the sense
that the data is easily available on the Internet.
Newsletters can be directly sent to customers
and if it doesn’t contain the information
they are looking for, they can search for information
about the product online, make a decision and
purchase it online itself.
One of the factors that hinder the growth of
online marketing is delayed loading of the page.
The web pages that take a lot of time to download
test the patience of the consumer. To add to
that, if the businesses design complex web pages
with lots of graphics and animations, it will
slow down the speed even more. Another minus
point of online marketing is that the customers
cannot feel, taste, smell or try products in
order to make a good decision. To over come
this, some of the online stores have created
liberal return policies with the help of which
the customer satisfaction is guaranteed.
Another big threat of online shopping is identity
theft. Paying online using credit cards, e-checks
are susceptible to hackers and information can
be stolen and used. Many hackers and websites
have been caught who were involved in buying
and selling of personal information. Most of
the websites have taken measures and incorporated
good security on their websites. One of the
best methods is encryption. When the data is
being transferred between two computers; there
is a possibility of a hacker intercepting it.
So the data is changed by applying some encryption
algorithm and is sent through the network and
upon receiving, the decryption algorithm is
applied to bring back the data to its original
form.
Online selling is influencing all kinds of
businesses like banking, advertising, music,
etc. Instead of going to a store for buying
cassettes and CDs, music can be bought online.
Bank transactions like depositing, withdrawing,
transferring funds, and paying bills are all
performed online. Billions of dollars are invested
every year in online advertising alone.